Memaknai Quiet Quitting dan Acting Your Wage : Evaluasi Kritis Praktik Manajemen Kinerja dan Reward bagi Gen-Z di Kota Serang
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Abstract
The phenomena of quiet quitting and acting your wage have become critical challenges in Strategic Human Resource Management, particularly in managing the Generation Z workforce. Serang City, as a rapidly developing industrial area and a transitional zone for work culture, provides a unique context where the collision between Gen Z's modern work expectations and conventional organizational practices occurs. This study aims to interpret the phenomena of quiet quitting and acting your wage from the Gen Z perspective and critically evaluate the effectiveness of current performance management and reward practices. This study employs a qualitative approach with a phenomenological design. Data were collected from journals relevant to the title and subsequently analyzed using thematic analysis. The findings reveal that Gen Z does not interpret acting your wage as laziness, but rather as a psychological defense mechanism and boundary setting against exploitative work cultures. Performance management practices that are micro-managerial and purely transactional rewards fail to meet Gen Z's psychological contract, triggering disengagement. Strategically, this study recommends reconstructing HRM by shifting the reward paradigm from purely financial to holistic, and changing attendance-based performance evaluation to impact-based.
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